An aging population increases the pressure on healthcare services. To ensure quality care and efficient use of time and resources, welfare technology solutions are needed to support healthcare staff in their daily work. This thesis explores how a charging service for alarm buttons in nursing homes can be designed to enhance workflow, hygiene and safety.



The research phase of the project includes literature review, external and internal analyses, semi-structured and in-depth interviews and a life cycle assessment comparing battery technologies. Key issues identified were inconsistent charging routines and poor cleaning practices of alarm buttons.

Through an ideation phase of exploring potential concepts, the project resulted in a service framework built around a charging station, with recommended routines for charging and cleaning alarm buttons. Rechargeable batteries are advised, and cleaning steps should be integrated into the charging process.



The designed service aims to establish routines for both charging and cleaning alarm buttons in nursing homes.